Appointment Guidelines

To adhere to Government guidelines and to comply with social distancing measures and ensure the safety of our customers and staff, the following measures have been put in place for all future appointments until further notice:

·         To meet social distancing regulations:

§  Bridal appointments are limited to Bride + 1 guest

§  Bridesmaid appointments are limited to Bride + 4 guests

§  Should you have more than the above numbers in your bridal party, please contact us to see if it is possible to “split” your appointment.

·         We will be operating strictly by appointment and only one party will be allowed in the premises  at any one time – this may mean you are required to wait outside until we are ready for you - should you arrive early.

·         All changing rooms will be open with only one person per changing room at any one time. 

·         Staff members will wear facemasks when assisting with bridal dressing.  Bridesmaids will be required to step into dresses by themselves and assistance will be given, outside of the changing room, to clip and fit the dress properly.

·         All visitors must sanitise hands on entry to building – hand sanitiser will be available in the entrance reception.

·         Face coverings are now mandatory in all stores.  We have some disposable ones available if required.

·         All dresses that have been tried on will be sanitised after each wear.

·         All contact surfaces, door handles and changing rooms will sanitised  between each appointment.


We want to ensure that our customers are confident that all measures are being taken to ensure their health and safety before, during and after their appointments and so there may be some amendments to the above to meet the specific needs of each party. If you have any queries or would like further reassurance on any of the above please do not hesitate to contact us to discuss.



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